If you’re a business professional, you’ve spent the last few months working from home due to shelter-in-place orders. Distributed workforce models aren’t new, but measures implemented during the pandemic have shown organizations that they can succeed, at-scale, swiftly. Many will make a permanent shift that will allow employees to work from home a lot more often, if not exclusively. You, personally, may have managed OK through a temporary period, but what does life look like when your company transitions to a new model and the majority of your communications are through a computer or mobile device?
Well before COVID-19, I managed dispersed teams – first, while working from home with a field sales team during a 12-month period while we looked for new office space and another time during a long tenure with a Fortune 1000 corporation that moved through various degrees of remote work. In these roles I managed home-based local talent, national teams and international teams who worked remotely and in corporate offices. Here are a few things I learned that allowed us to have more meaningful and effective remote communications and maximize productivity.
Create the Connection
Even with the right collaboration tools, choosing which to use can make or break your effectiveness, and sometimes sanity. With the availability of high-quality, easy-to-use video conferencing software, most teams today default to video as their primary collaboration tool for live conversations. The belief is that you can interpret and show emotions and understanding through body ...